Integration Services

Eaton offers a complete set of integration services to handle end-to-end turnkey projects. We understand that the pressure is on to accomplish goals quickly, within limited budgets. That is where our expertise in power protection can become one of your greatest assets. We not only set the world standard for UPS reliability, we also offer the industry’s most flexible range of design engineering, project management and support services.

 Integration Services Literature
 Contact Eaton about Integration Services

Power Quality Audit
Transient and often undetected power conditions can result in damage to your mission-critical operation. An in-depth on-site Power Quality Audit by our power protection experts will assess your facilities, including wiring, loading, line balance, polarity grounding, harmonic distortion, and more. Detailed findings and data analysis are provided in a written report.

System Design/Build 
Based on our specialized knowledge of critical power systems and equipment, we have the ability to turn conceptual ideas into flexible, practical solutions. Our up-front planning includes detailed specification of equipment layout and control wiring.

The design process usually starts with a site survey, during which we can evaluate the existing physical layout, as well as legacy and future building loads. Analyses can be performed for cost/benefit, power protection coordination, and product selection. In completing the design, our team will deliver a plan that is complete, accurate, and practical through all phases of construction. We provide standard or custom designs to match your needs. 

Engineering and Installation
Our engineering services include expertise in electrical, civil, structural and mechanical engineering. We have full AutoCAD and drawing capability, certified grounding systems design capability, and will perform full system and material design and specification. Our teams translate installation design concepts into fully engineered construction documents that save time on the job site. 

When it comes to installation, we have a long history of success stories involving highly critical systems, and we have completed a number of installations demanding zero downtime. Our on-site construction management and engineering staff know the practical aspects of integrating power protection into existing buildings as well as buildings under construction.

Project Management and Procurement
In addition to coordinating installation on your site, we perform scheduling using the most advanced tools available. Our familiarity with the power equipment commercially available—and a certain amount of “purchasing power”-- can save you time and money. We bring a select group of highly qualified suppliers of OEM equipment to meet the needs of your project. Because of the large number of installations we have managed for our customers, we can negotiate with and manage other vendors through a process that meets your timetables and budget. 

Deployment and Logistics Support
In start-up and testing, our responsibility is to validate total power operation. We can train your operators to proficiently perform power protection equipment start-up, shutdown, and maintenance. If desired, Eaton can provide additional training after installation, at your location or in our own National Training Center.  System documentation can be consolidated and provided in a variety of media.

Maintenance and Support
With 300 customer support engineers (CSEs) in North America (1200 internationally), our service technicians are always there when and where you need them. This integrated team of technical experts, logistics specialists, and customer support associates continues to provide the absolute best in service after the sale.

  • We deliver 7x24 factory-certified service support directly to you, including:
    on-site corrective and preventive maintenance, battery solutions, service training, remote monitoring, integration services and OEM spare parts.
  • We employ more CSEs than any other UPS manufacturer, and we operate a central training facility where our CSEs return for continuing education on the latest products, system upgrades, and diagnostic tools.
  • Our services call center consultants are available to you 7x24 to answer your in-depth technical questions and to schedule on-site services.